Nectere are delighted to announce the appointment of Steve Harrop as Head of Commercial. Steve’s…
Make sure you’re confident and knowledgeable in what you’re selling. Customers don’t always know which product best suits their needs and this is where you come in. They may have more questions about a range, or they might not even know they need a product when it would massively benefit them. A good example of this is the dashcam. Huge numbers of people drive in their company cars on a daily basis but haven’t thought of purchasing a dashcam. With insurance fraud on the rise, it’s becoming a must-have accessory for your dashboard.
Online retailers can’t offer an informed, personal service like you can. They don’t know what best suits particular customers and often, they simply don’t care. There’s not a great deal of service from ‘click here’. It’s about shifting as much stock, as quickly as possible.
You, on the other hand, can visit your customers, address their needs and offer solutions they may never have even heard of. Customers value and will pay extra for a professional, expert service.