Nectere have recently restructured their Business Development Team to enable them to work closer with…
Nectere has recently launched an online chat application as well as displaying a stock availability stock feed for its partner websites.
The enhancements come as Nectere’s growth continues to increase. Now with over 130 dealers, the company is accelerating its focus in making online shopping easier and more user-friendly. The new online chat feature means that the customer service team can provide immediate responses to queries.
Paul Musgrove, MD said: “We’re really pleased with the new features online. This means that we can channel customers’ needs more specifically and offer them a quick and easy to use application and deal with any issues or new enquiries immediately, should they arise”.
He added, “This is just one of many enhancements that we plan on making to the webstores to make them more user friendly. We are already seeing a significant reduction in abandoned carts and an increase in order lines”.